If you have an in house appointment with a window installer, it is time to get serious about the project. The in house visit is where you get the chance to fully understand what you are getting as a part of the window replacement package. You will be meeting with the window installation company at your house so you can talk about the project in terms of your exact situation, and not in general terms of a typical window replacement.
The questions below address important aspects of the window replacement process that you will want to know the answers to before beginning the project. It is important to ask as many questions as you need to make you feel that you understand and are comfortable with what the installer is proposing. This is your only chance to discuss it before moving forward in the process.
Questions to ask a window installer during the in house appointment
What warranty do you offer on your installation work?
Can you show me a current copy of your liability insurance?
Who handles service on the windows should something break?
What is your plan if there is sheet rock, stucco, or brick damage during installation?
Tell me about your entire installation day process.
Walk me through how you remove an old window.
Are you going to be on site for the installation? If not, who is my contact point?
What is your process if there is a mistake when ordering a window?
What will the interior trim look like on my windows when they are finished?
What will the exterior trim look like on my windows when they are finished?
Do you haul off all of the old windows, trim, and job site trash?
Does your proposal include painting the interior trim?
Describe how you weatherproof a new window (caulk, tape, foam etc.)
How much visible glass will I lose with the replacement windows?
Will my current window treatments work with the new windows?
Don't be afraid to ask a window installer these questions. You will be glad you did.
Justin M. Howe
The Window Replacement Experts
San Antonio Windows 11765 West Ave. #127
San Antonio, TX 78216
Your San Antonio Window and Door Experts
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