If how a company treats its employees is any indication of its proficiency and how much they care about quality, David Weekly Homes would be at the top of the heap. Since 1976, the builder has grown to become the third largest private home builder in the United States and has delivered more than 55,000 homes.
David Weekly Homes has made Fortune Magazine’s top 100 list of Best Companies To Work For seven times, coming in 24th place in 2006, 12th place in 2007 and 17th place in 2008. They like to say that they’re more about people than about building homes, and that seems to hold true based on employee loyalty.
David Weekly Homes builds new homes in 7 states and 18 cities; they are considered the number one home builder in Austin, Texas. Over the years, they have won awards as America’s Best Home Builder, National Builder Of The Year, and the National Housing Quality Award. They have been featured on the Today Show with a 12-week spotlight on how to build a home, and were featured in Fortune Magazine again for the topic “Customer Driven Quality.” In addition, they’ve received nearly 370 awards for home design.
What helps to set David Weekly Homes apart from other home builders are two things.
One, their commitment to quality and customer service, which they outline in their warranty policies for their customers to see. They’re big on making sure their clients can always get the information they need from them, and guarantee to return all calls they receive.
Two, even though they have multiple housing plans and can build homes ranging from the low $100s up to million dollar homes, they give their customers a step by step estimated progress plan for building the house, as well as how long they believe it should take. This is unique, as most home builders don’t like to make guarantees because they never know what kind of outside factors might get in the way. Their corporate belief is that they’ve been building homes since 1976, and therefore should know what to expect and how to overcome any problems and issues that come up.
It all seems to be working, as David Weekly Homes reports a customer satisfaction rate of around 96%, which is phenomenal for any company, let alone a home building organization, where clients can sometimes be fickle. That’s because David’s employees know how to listen, and aren’t afraid to change up on customization when there are specific quality concerns as it pertains to their clients. This is a far cry from many builders, who have their style of home and the materials they always use and that’s that. David’s philosophy is that if they can get it right for the client the first time, not only will they potentially receive business from people they’re recommended to, but follow up business when the needs of that client change.
David Weekly Homes, based in the Houston area, is about people first; check them out to see if they build homes where you live.
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